Introduction
This Privacy Policy applies to the sites and platforms where it appears. Protecting your information is important to us. This Privacy Policy describes how Satori Wellness AKA Satori Wellness (FZE) treats customer information on the websites and platforms where it is located. Your use of this Platform indicates that you agree to our collection, use, and disclosure of your information as described in this Privacy Policy.
Your Rights
You have a lot of rights relating to your personal information:
- The right to be informed about how your personal information is being used
- The right to access the personal information we hold about you
- The right to request the correction of inaccurate personal information we hold about you
- The right to request that we delete your data, or stop processing it or collecting it, in certain circumstances
- The right to stop direct marketing messages, which you can do through your Satori Wellness account or by emailing us directly
What We Collect
Contact information. We collect your name and mailing address if you register or create an account with us on www.satorihealth.co. We also collect contact information such as your phone number(s) and email address(es).
Information you submit online. This includes information you post/publish when you interact with us on social media platforms. Also, we may collect your email address or postal address when you sign up for one of our mailing lists.
Demographic information. This may include collecting your age, gender, and/or marital status.
Payment information. If you buy products via our Platform, we will collect the relevant data necessary to process your purchase such as your debit or credit card number.
Device and location information. We collect information about the type of browser you are using as well as the type of device you use to access our Platform.
How We Collect It
Directly from you. This includes when you create an account or purchase a product via our Platform(s), contact customer service, sign up for our newsletter, or complete a survey.
Passively. We may use tracking tools like browser cookies and web beacons on our websites and in emails we send to you.
From third parties. This includes social media platforms and friends who use our "email a friend" feature.
How We Use It
We use your information to provide you with products and services — including sending products you purchase, processing returns, and delivering emails and newsletters you signed up to receive.
We use information to improve our products and Platforms, customize your experience, and understand your interests. We use your information to respond to your requests and communicate with you about your account, order status, and this Policy.
We use your information for marketing purposes — including information about new products, special offers, new features, or updates.
Marketing Communications
You can always opt out of receiving our marketing emails by following the instructions in any promotional message you get from us. Even if you opt out, we will still send you transactional messages if you make a purchase.
You can stop receiving marketing messages from us at any time:
- Through your account settings on satorihealth.co
- By clicking on the 'unsubscribe' link in any email from us
- By contacting our Customer Service Team at [email protected]
Please note it might take a few days for us to process your request fully.
Sharing Your Information
We share information with our affiliated organizations and with third parties who perform professional services for us — such as marketing agencies, advertising partners, web hosts, payment processors, and delivery companies.
We may provide third parties with aggregated but anonymized information. We will make sure it does not identify you before doing so.
Outside of these circumstances, we do not, and will not, sell any of your personal data to any other third party — including your name, address, email address, or financial/credit card information.
California Residents. Please contact us at [email protected] for information about categories of personal information we share with third parties.
International Data Transfer. If you are located outside the United States, please be aware that your personal information may be processed in the United States.
Children's Privacy
Our Platforms are meant for adults. We do not knowingly collect personally identifiable data from children under 18. If you are a parent or legal guardian and think your child has given us information, please write to us and mark your inquiry "COPPA Information Request."
Security
The Internet is not 100% secure. We cannot guarantee the security of your personal information. We encourage you to use caution when using the Internet and to notify us of any unauthorized use of your password or account.
Third-Party Links
We may link to platforms or have third-party tools on our platforms that we don't control. We are not responsible for the privacy practices of third parties. We suggest that you read their privacy policies carefully.
Changes to This Policy
From time to time, we may change our privacy policy and practices. We will notify you of any material changes as required by law and post an updated copy on our Platforms. Please check our Platforms periodically for updates.
Contact Us
If you have any questions or feedback about this notice, would like us to stop using your information, or want to exercise any of your rights, please don't hesitate to contact our Customer Care Team.